Do you feel that you spend more time putting out fires than developing your business? Chasing scattered information, repetitive manual tasks and a lack of clear follow-up on work sites or projects are putting a strain on your productivity. These SME operational problems are not inevitable.
At Bourbon Digital, we believe that technology should adapt to your reality, not the other way around. That's why, before talking about solutions, we start with the most important thing of all: listening to you.
The "Voice of the Customer": Our Diagnosis Before Prescription
Forget complex technical presentations. Our "Voice of the Customer" approach is an active listening process designed to understand the challenges that really hinder your daily life. We don't sell tools, we build solutions based on your reality.
This approach enables us to precisely identify :
- Your daily time-killers: Where are you losing precious hours? Is it double-entry of information, validation of documents or tracking the progress of tasks?
- Your obstacles to growth: What are the frictions that prevent your teams from working together effectively?
- Your specific constraints: We integrate your budgetary and human realities to propose solutions that are not only powerful, but above all viable and profitable for your organization.
How we turn your challenges into concrete results
Our hybrid Human-IA ecosystem transforms this listening into a strategic action plan. Here's how we solve your SMB operational problems:
- From listening to analysis: We map your current processes. Our AI Agent helps us quantify the time wasted on low-value-added tasks, enabling us to target actions with maximum return on investment.
- From analysis to customized solution: Your challenges become the solution's specifications.
- Having trouble keeping track of your jobs? We can design a simple mobile app via AppSheet, perfectly integrated into your environment, for real-time monitoring. To find out more, see how to [create code-free apps with AppSheet].
- Information scattered between emails and files? We structure your Google Drive and optimize your communication flows with Gmail and Google Chat to centralize information.
- Repetitive, time-consuming tasks? We automate your processes with the intelligent functionality of Google Sheets and Docs.
Google Workspace: The flexible, secure toolbox for SMEs
Listening is our method, and Google Workspace is our tool of choice. And why is that? Because its suite of secure, collaborative tools offers the flexibility needed to build solutions that respond precisely to the challenges faced by SMEs.
- Simplicity and rapid adoption: Intuitive tools that your teams are already familiar with.
- Real-time collaboration: no more multiple versions of documents.
- Integrated security: Protect your data without becoming a cybersecurity expert. [Learn how to secure your small business with Google Workspace].
- Accessibility: work from anywhere, on any device, and stay in control.
A partnership for your digital peace of mind
Choosing Bourbon Digital means opting for a partner who puts your SME operational problems at the heart of its thinking. Our first question will always be: "What are your challenges? It's this listening that enables us to transform technology into a real lever for growth, and bring you Digital Serenity.
We don't offer you a catalog of services, but a solution built for you, after listening to you.
Ready to turn your challenges into opportunities? Share your operational issues during a free Digital Diagnosis. The discussion will be about you, not us.
