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Privacy Policy

At Bourbon Digital, protecting your privacy is important to us. This privacy policy aims to provide you with clear and transparent information about how we collect, use, protect and share your data when you visit our website (https://bourbon-digital.com), use our services, or interact with us.
Discover the policy

Bourbon Digital

Who we are and how to contact us

The entity responsible for processing your data is :
Bourbon Digital
8 RUELLE BOULOT, 97400 SAINT-DENIS France
83907059600052
If you have any questions about this policy or the management of your personal data, please contact us at :

  • By email : [email protected]
  • By post: 8 RUELLE BOULOT, 97400 SAINT-DENIS France, to the attention of the Data Protection Officer.

The types of data we collect may include:

  • First and last name
  • Email address
  • Phone number
  • Company name
  • IP address

What personal data do we collect?

We may collect and process the following types of personal data:

  • Identification data: Last name, first name, title.
  • Contact details : Email address, telephone number, postal address.
  • Professional details : Company name, position held.
  • Connection and browsing data : IP address, browser type, pages visited, duration of visit, logs.
  • Data relating to our interactions : Content of messages exchanged via our forms or by email, history of your requests.
  • Service data : Information required to provide our services and for billing purposes.

How do we collect your data?

We collect your data in two main ways:

  • Directly from you: When you fill in a contact form on our site, subscribe to our newsletter, contact us by email, or subscribe to our services.
  • Automatically via our website : through the use of cookies and other tracking devices. To find out more, see our Cookie Management Policy.

Why and on what legal basis we use your data

We process your personal data for specific purposes and on clear legal grounds, in accordance with the GDPR:

How long do we keep your data?

We only keep your data for as long as is necessary for the purposes for which it was collected, in compliance with our legal obligations.

With whom do we share your data?

We do not sell or rent your personal data. We may, however, share it with :

  • Our internal staff: Only those who need access for the purposes described above.
  • Our subcontractors and service providers: who act on our behalf and according to our instructions. These include :
    • Website host: Google Cloud
    • Supplier of our emailing solution: Google Workspace
    • Payment providers : Stripe
  • Legal and regulatory authorities: If we are required to do so by law or to protect our rights.

Is your data transferred outside the European Union?

We endeavour to process and store your personal data within the European Union. We do not transfer your data outside the EU.

How do we ensure the security of your data?

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss or destruction. These include securing our servers, encrypting certain data, strict access controls and training our teams.

What are your rights and how can you exercise them?

In accordance with the GDPR, you have the following rights to your personal data:

  • Right of access : obtain confirmation that your data is being processed and access it.
  • Right of rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”): Request the deletion of your data, within the limits of the law.
  • Right to restrict processing : Request to suspend the use of your data in certain cases.
  • Right to portability : Receive your data in a structured format and forward it to another data controller.
  • Right to object : object to the processing of your data for legitimate reasons, and at any time for commercial prospecting.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.
  • The right to define post-mortem directives: organize what happens to your data after your death.

How to exercise your rights

You can exercise these rights by contacting us at [email protected] or by post (see section 1).
For security reasons and to avoid fraudulent requests, we may ask you to provide proof of your identity. We undertake to respond to your request as quickly as possible, and at the latest within one month (extendable by two months in case of complexity).

Right to lodge a complaint

If, after contacting us, you feel that your rights have not been respected, you have the right to lodge a complaint with the competent supervisory authority. In France, this is the Commission Nationale de l'Informatique et des Libertés (CNIL). For more information, visit https://www.cnil.fr/.

Cookies

Our site uses cookies. To find out more about the cookies we use, their purpose and how to set them, please consult our Cookie Management Policy.

Modification of the Privacy Policy

We may amend this privacy policy to comply with legal developments or to reflect changes in our practices. We will notify you of any material changes by posting the new version on our website. We encourage you to consult it regularly.